Service

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  • Problem
  • Updated 3 months ago
  • Acknowledged
Well, as advertised you can get service anywhere. Not true. No service in Smithville Tx.
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Steve Ashmore

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Posted 3 months ago

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GabeU, Champion

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Well, I've never seen one of their TV commercials, nor have I seen one of their print ads, but their site says "... just about anywhere in the United States."  
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VeteranSatUser, Champion

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I don't think it is available in extreme Northeast Ohio either.

The key word is "just about". File that with the "unlimited" and "up to" definitions.
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GabeU, Champion

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Yep.  The up to thing comes up a lot on the Hughes boards.  People never read the fine print, yet they readily agree to the contract.  SMH. 
(Edited)
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Steve Frederick, Champion

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There are some areas that they are not currently accepting new subscribers, mainly because those areas are already experiencing heavy congestion. I commend Viasat for trying to uphold the service for their existing customers. In time, some of these areas will be opened up as the congestion subsides.