Senders getting failure notice when sending me mail

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  • Updated 2 years ago
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I receive the mail but the senders still get the failure notice
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Jerry

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Posted 2 years ago

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Jerry

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does anyone have a answer to this question
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J&J

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I'll "roll the dice..."

The sender of your emails may have checked the box to request delivery receipt and your email client is set up not to send one, causing the un-deliverable message to go back to the sender.
 
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Matt B, Viasat Employee

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Jerry, 

I'm not sure, but I can investigate.  Please obtain a copy of the failure notice, and send it to us at ViasatListens@viasat.com with your account information.