Scheduled installation a no go

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  • Updated 2 months ago
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I was scheduled for installation today @ 1. Installer called and said the satellite has been down since Thursday...but he could still install the equipment...lol. Whats going on here? I have searched through threads and have found minimal complaints of outages. Also searched the web for any recent news pertaining to outages and found nothing.
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Brian

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Posted 2 months ago

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Brian

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Should I bail???
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ExSatUser

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All I can say is make sure you do your homework and fully understand what internet options are available to you. If you do select satellite, make sure you understand its limitations.
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Sophie Mae

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Yes, what ExSatUser said. 
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Nathan Hart

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Call Viasat directly and tell them what your installer has said. It may be an effort to stall your install.
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Brian

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Thanks..I had high expectaions for Viasat being as though they recently launched a new satellite and I dont "game". Currently I have Verizon DSL with a whopping 2-3 mbps! Comcast sent me a proposal of $100,000 to hook up along existing utility poles at a distance of 1300' from my house. Verizon Fios wont even entertain the thought. So it seems all Im left with is the satellite providers. Hughes Net seemed to be comparable on paper but Viasat with the "unlimited " aspect seemed like the better option. Still curious as to why they are saying its been out four days and only a handful of comments..maybe because its common place? At my prior residence about one mile from my new residence , I was apparently spoiled with Comcast xfinity x1 with 150/150 mbps. Absolutely no complaints other than I was told I could transfer the service which was not true ( they even sent a tech to my new residence to verify prior to moving . The saga continues!!!
Anyways thanks again!
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fmj77

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Brian, you might be better off staying with DSL. In my experience even slower DSL for the most part outperforms Viasat. Also, Viasat isn't truly unlimited. Once you go over a certain threshold of priority data, your service will be throttled big time. Also, I have no idea what your installer is talking about. There has been no major outage.

(Edited)
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ExSatUser

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A lot of us had high expectations.


There is a reason I no longer use satellite internet.
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fmj77

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I'm keeping my fingers crossed for Viasat 3, Oneweb, SpaceX and Amazon to all give me better options in the future.
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BBwithdrawls

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if you can get comcast or fiber 1300 ft from the house do yourself a favor and install a small shed, and buy 2 nanostations form ubiquiti for 100 dollars, 1 at shed , 1 at your house , consider what happened today a sign 
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Brian

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Thank you!
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Sophie Mae

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I'm on VS-1, beam 318. It was operational this morning when I left out for work, and was operational all weekend (with the exception of last night - we had a storm roll through).
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Bob Lexus

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There was infact a massive outage on several Viasat2 beams for quite a while

Buy from a local Dealer to get a real local person to talk to
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Nathan Hart

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Any further details?