SAYING GOODBYE EXEDE

  • 1
  • Praise
  • Updated 2 years ago
Dear friends I'm leaving Exede. Will miss everyone and community but I can get fiber optic internet at reasonable price $60.00 so have ordered it. But have always been happy with Exede. But this is just to good. Take care. Not sure when it will be installed. But probably in next month.
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes

Posted 2 years ago

  • 1
Photo of Laurie Johnson

Laurie Johnson

  • 2 Posts
  • 0 Reply Likes

I have been very unhappy with Exede. I go through my data in 7 days and then on Liberty pass the rest of the month. What is this fiber optic internet about?


Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
Hi Laurie Fiber optic internet is underground cable that has fiber optic wires in it I guess. Not sure how to explain it. But they will run a line to my house and have a small box on house. Then will run wire inside house and hook up to my computer. It's very fast. I got the cheapest one which is around $60.00. It's unlimited internet and the one I got will have think it's 70 Mbps Download and 5 Mbps upload.
Photo of Laurie Johnson

Laurie Johnson

  • 2 Posts
  • 0 Reply Likes
Thank you!
Photo of Cindy Arrison Naiser

Cindy Arrison Naiser

  • 7 Posts
  • 0 Reply Likes
Can you tell me who you got it trough?? I need high speed unlimited internet . I go through my 10gb every month... I have it
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
It's a rural company. It's fairly new I would have stayed with Exede if it was just broadband but now they are doing fiber optic. Since it 's rural they are the only company doing it here in our area of MI. Name Casair.
Photo of Cindy Arrison Naiser

Cindy Arrison Naiser

  • 7 Posts
  • 0 Reply Likes
Thank you ! I live in a rural area also and I want to look for something different.
Photo of Diana

Diana, Viasat Employee

  • 2256 Posts
  • 428 Reply Likes
Hi HMC1940 Thank you for being a great customer and advocate for Exede. Enjoy your new service!
Photo of Wes Menzel

Wes Menzel

  • 79 Posts
  • 14 Reply Likes
Hooray for Fiber internet! :)
Congrats on the new tech, sorry to see ya go.  Let us know how it works out for you.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
We are going to miss you on the forum HMC1940, we wish you best with your new service. Thank you for being a valued customer  :-)
(Edited)
Photo of James Morris

James Morris

  • 37 Posts
  • 14 Reply Likes
You will love having fiber optic. I got it about 15 months ago. I get 155 mB up and down for 73/month. I too loved having Exede. It works good for my needs, and I still recommend it to people that have no other choices for Internet.
Photo of Cindy Arrison Naiser

Cindy Arrison Naiser

  • 7 Posts
  • 0 Reply Likes
Can you tell me how to get it for myself? where do you live? I really need a different source
Photo of James Morris

James Morris

  • 37 Posts
  • 14 Reply Likes
I live outside of Snow Hill, NC.  Your best bet to call the local cable company and see if they offer it or plan to offer it.  It is very limited in most areas.  We are very lucky to have it in our area. 
Photo of Cindy Arrison Naiser

Cindy Arrison Naiser

  • 7 Posts
  • 0 Reply Likes
Thank you! I will
Photo of Dexter Lumen

Dexter Lumen

  • 65 Posts
  • 40 Reply Likes
You're one of the lucky ones. If I could anything else other than satellite internet I'd be gone in an instant.
Photo of Nicholas Wilson

Nicholas Wilson

  • 81 Posts
  • 45 Reply Likes
You're in a small minority if you're perfectly happy with Exede.  My 10GB data allowance gets used up in 14 to 20 days every month, even though all we do is read news, send emails, shop on the web and read some Facebook. That's all. No Netflix, YouTube or any other video or audio streaming. It's just outrageous, and I don't trust the accuracy of Exede's data measurement. 

I'm in the country and not lucky enough to have fiber or even DSL or I would be off of Exede in a flash. The only other satellite internet service is HughesNet, which is even worse. 

However, I am about to switch my ISP to Verizon wireless, using their G4 LTE Wireless Router with Voice.  They now have an "Unlimited" data plan that isn't really unlimited, but a lot more generous than Exede, and for only a few bucks a month more than Exede Liberty 10 is costing me.

 The Exede Freedom Plan is not available to me, or I would stay. Rumor has it (via Exede phone customer support last December) that when Viasat-2 satellite is launched and online, maybe next fall, that Exede will offer Liberty Plan to all for $100 a month.  If it were coming sooner I would probably suffer through another couple of months of crappy Liberty plan.  I've been a Viasat customer since they first launched Wildblue. But I think the company is taking advantage of its rural monopoly to rip me off.
Photo of Cindy Arrison Naiser

Cindy Arrison Naiser

  • 7 Posts
  • 0 Reply Likes
I feel the same way you do! I really wish I had another choice
Photo of Gwalk900

Gwalk900, Champion

  • 451 Posts
  • 471 Reply Likes

Nicholas, you must have some less than ideal settings or something.

I have used 5.9 GB in 31 days.

Read the fine print very carefully on the Verizon plan.


Photo of Jim16

Jim16

  • 2270 Posts
  • 1976 Reply Likes
"Read the fine print very carefully on the Verizon plan."  Very sound advice.  When an internet company tells you "unlimited", there is always the fine print that will tell you otherwise.
Photo of GabeU

GabeU, Champion

  • 1035 Posts
  • 633 Reply Likes
Nicholas,

10GB lasts 14 to 20 days and all you do is news, emails, shop and Facebook?  I'd be willing to bet that ads on the news and shopping sites are chewing through your data.  Perhaps videos automatically playing on those news sites, too.  Rarely do I use more than 5GB in a month, and that's with keeping three PCs up to date and doing the same things as you, plus watching some Youtube videos.
   
Photo of GabeU

GabeU, Champion

  • 1035 Posts
  • 633 Reply Likes
You lucky bugger, you!  I'd give my left arm for FIOS (well, not really).  
(Edited)