Satellite won't connect

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
My satellite stopped receiving and transmitting today. Was off an on and it won't connect at all. Dish was making a noise and I found a loose connection at the dish. Noise stopped but still won't connect. Tried resetting modem numerous times. Please help
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Jeff Lantiegne

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Posted 2 years ago

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Photo of Danielle Brennan

Danielle Brennan

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This is a customer forum, and not directly connected to Exede/Viasat. Send an email to the moderators, they work directly for Exede at Include your account number and a phone  number. It could be that your dish needs repointing.
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Exede Lindsey

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Hi Jeff, 

Please allow us to review your account and get this resolved as soon as possible. Please give us a call at 866.945.3258 so we can schedule a service call if necessary.