My satellite stopped receiving and transmitting today. Was off an on and it won't connect at all. Dish was making a noise and I found a loose connection at the dish. Noise stopped but still won't connect. Tried resetting modem numerous times. Please help
This is a customer forum, and not directly connected to Exede/Viasat. Send an email to the moderators, they work directly for Exede at email@example.com. Include your account number and a phone number. It could be that your dish needs repointing.