Router Login Procedures

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  • Updated 11 months ago
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My Exede Router Login came with Exede - xxxx like all others and a password on the modem. Question: How do I reset it all? I changed it and now I cannot change it back to the original User name, etc. Do I shut off the modem and that may reset. I enter the IPA as instructed but that does not work anymore?? Called Exede, no one knew. Tks.
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Dennis Lafreniere

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Posted 11 months ago

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Bev, Champion

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here are the instructions for the Wifi modem. If you cannot find the information you need here, email exedelistens@viasat.com with your account and contact information and, your question. They will help you.
http://help.exede.net/articles/General/How-to-change-your-WiFi-Modem-network-password
http://help.exede.net/articles/General/A-guide-to-your-Exede-WiFi-Modem
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Matt B, Viasat Employee

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Basically what Bev said.  If you've changed your router login and password from admin/admin, you can do a hard reset by depressing the recessed button on the back for 30 seconds, then rebooting the unit.  That should set everything back to default.
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Dennis Lafreniere

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You guys are great with the replies. Thanks. So far we are really enjoying Exede here in Western North Carolina at the Blue Ridge area. Our installer was also outstanding and knowledgeable.