Just joined this forum and glad to see it isn't completely edited, some bad stuff gets through. Salesman never mention contract which he signed without my knowledge. Hacked install included sawing off a corner of a decorative beam, drilling through my stucco exterior and placing the modem in a room adjacent to my computer and TV dangling from the power cord. When confronted the salesman he says his job is to get the service into the house and I should hire IT to connect. Contacted corporate who pledged the world and then quit answering calls and emails. Not to mention the slowest internet on the planet and the gall to charge $80.00 a month. I had to keep my original ISP just to keep up. Crap company, can't wait to leave. I'll repair the damage myself, just don't want these hacks on my property.