Vacation plan usage seems off

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  • Problem
  • Updated 4 years ago
  • (Edited)
Had plan on "vacation" since December 2015. Modem is unplugged and yet data usage shows 0.6 GB used. Underneath it says 12844% used of 0 GB allowance. More creative accounting by yet another rip off company?
Photo of M Glover

M Glover

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Posted 4 years ago

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Photo of Jan Corlew

Jan Corlew

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Same thing happened to me. Upon calling customer service, I was told that the total used was from before we had it put on vacation and it would be re-set at the time we reinstated service. Follow up on this to be sure it is re-set!