I posted this image last night. I guess it was taken down. I basically said the following:
Throttle me all you want Viasat, but you’ll never get me to give in to your shady business of trying to get me to buy more expensive data after use my low datacrap. 12gb for $60. What a greedy joke. The only way I can not do is to hardly use the internet. Bull ...
Your Customer service sucks. Might as well not exist. At least the ‘champions’ make a better effort to help the community. Every time I make a call I get someone reading off of a script to me telling me lies about troubleshooting.
As more and more rural data companies rise with better service you should think of a better way to sell your product. I’ve seen companies do promised consistent speeds of the least of 10mbps and 200gb data cap. Not only that but when you use it all up they let you buy more data for 50gb for $10. Lot better than 1gb for $10. That’s great.
But hey, why would you care? You know all of here have no other choice, so screw us.
WHEN I GET ACTUAL INTERNET ONE DAY I HOPE YOU GO BROKE.