Our service is frustratingly unreliable. Sometimes it is awesome, other times we literally have no service. Not slow, none, zero, zilch. Doesn't seem to have anything to do with the weather. We just upgraded to their new satellite and I was hoping this would not be a problem anymore but apparently it is. Does anyone else have this problem? I'm thinking we should just cancel because we pay an obscene amount of money for something that doesn't work. I work from home with lots of client contact and I simply can't have this. It seems like I'm better off putting my money towards renting office space where I can get wired internet.