Hi Billy, I am sorry, I am unable to resolve this issue through the forum. I can, however, provide you with instructionsthat may help you access eSVT. I always recommend that you tryrestarting your wireless router and modem, as this resolves many technicalproblems and it may save you some time!
Here is the correct way to restart your wireless router and modem, and and computer (and yes, theorder really does make a difference!)
•Power-down the computer connected to your modem.
•Power-down the router (unplug it).
•Power-down the modem (unplug it). Wait 2 minutes
•If you have an Ethernet cable connecting your computer to the modem,disconnect it, then plug it back in.
•Make sure the Ethernet cable from the router is plugged into the back of themodem *Note: Wireless routers do not require a cable connection to thecomputers they support.
•Plug in the modem. Wait until all LED lights on the modem are solid
•Power-up the router.
•Power up your computer.
If this does not allow you access to eSVT, please give us a call at 855.463.9333 for further assistance.