Refund withheld by Exede despite return of modem by customer .

  • 3
  • Problem
  • Updated 3 years ago
  • In Progress
Ongoing claim of not issuing $150 credit to long standing customer ,despite modems having been returned via UPS with documentation to Exede within required timeframe
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Ruth Beetow

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  • scammed

Posted 3 years ago

  • 3
Photo of jean


  • 5 Posts
  • 1 Reply Like
This happened to me 3months ago! I have never received my refund of the money they took from my account for this! They took $250 from my account!
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Brad, Viasat Employee

  • 3563 Posts
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Hi guys

Since this is a very account specific issue please email us at and we can get this looked into and taken care of.