Refund request

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
I have asked serveral times for a refund of the money taken by this company. I have not been satisfied with the service i have recieved from this company. I will not recommend it to anyone as i have recieved false bills with incorrect ampunts on them. My service took almost a month to but cut on and when i upgraded to the "unlimited" plan i immediately have issues with speed and service. They can never show me my usage it only explained. I want to cancel and have my money refunded today as the payment was made today and i have not used any data. I seriously dislike this service.
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Louise Soto

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  • angry

Posted 2 years ago

  • 3
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Brad, Viasat Employee

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Hello Louise.

This is not tied to your account. While Viasat will not refund for unused service you can email us at and we can look at your account. If you do wish to cancel that can only be done by calling in to 855-463-9333

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