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i would like to cancel this service and receive a refund
Posted 2 years ago
Bev, Champion
Stephen Rice, Champion
I'm just glad to see some drama again. I got bored after the last thread was locked.
On a serious note, why does the original poster wish to cancel service?
On a serious note, why does the original poster wish to cancel service?
i to want to know why they wish to cancel service also :/ but yet... they must know they CANNOT get a refund either... i mean i LOVE my services with exede :3 also not only that... IF they DID there RESEARCH!!! of satillite ISP then they would know... but yet i guess some people dont want to look it up i guess... i mean i already knew what satillite ISP was and didnt need to like look up information at all :3 so i was lucky but now its even better for me :3
i always wonder why people want to cancel there service and get a refund back... WHICH they should know they cannot recieve a refund and so on :/
i always wonder why people want to cancel there service and get a refund back... WHICH they should know they cannot recieve a refund and so on :/
Aw crud... I thought I closed the tab and then left to go chase pigs in my ATV. I get back here now and see the reply I was was still working on got posted. I was going to have some fun with this one. Oh well, too late now, some serious people got here first. :o(
@ Deku,
I dunno if I "love" my Exede service, but when honesty is exposed, I really do enjoy my service... a lot. I suppose if I lived at a location where Exede was it, (or that other inferior company-NO WAY), I'd be loving it too. I live in a area where it is possible to get Internet in other ways, and although a hassle, it can be done. Lots of mountains here but I don't live at the top of any of them. I prefer to live down the hill next to the creek.
It is good to hear from someone like you that there truly is a "shiny side of the coin" when Exede is considered. Exede as a company has a personality; hopes, dreams, problems, growth and rewards that are all directed to us, the people that prefer to get their Internet from a humble company with great aspirations instead of one that can brag they got where they are today by using stolen technology (from ViaSat).
(Edited)
@ Stephen Rice,
Drama? Ok, you beat it out of me so here goes... I was going to post this....
ahem........*Craig coughs*
Refund? You want a refund? like... money back???
lol refund? you cant even get them to take a prorate off your bill after you done switched to a different plan
ASAP Refund needed for a customer, building the work order, on my end, it was NOT approved, the bank still debited 4 times even though it's failing on my end
Customer is very upset
Bev, Champion
Felicia Hurt, this is not a direct way to contact Viasat. This is a public, customer to customer support form. You will have to call 855-463-9333 if you are having installation, or billing issues with Viasat.
Brad, Viasat Employee
If you have concerns or questions please email us at exedelistens@viasat.com