Red Dot Thoughtput

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  • Updated 3 years ago
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I'm on the Freedom 25/150 plan and some evenings when the Exede service really bogs down I go to the eSVT web page and notice in the Performace column there is a red dot in front of the Thoughtput item. If I reset the modem the red dot turns green but doesn't seem help much with my internet speed. Just wondering what Thoughtput is and why the red dot.

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Posted 3 years ago

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Exede Lindsey

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Hi Dan, the Throughput would be  a measurement of connectivity and latency in our network, if you're experiencing connection issues most likely, this would show up as red but can return to green after a reboot is performed