Realistic bandwidth usage

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  • Idea
  • Updated 1 year ago
  • Under Consideration
I feel the need to post this, my opinion, in a thread. I keep seeing complaints about using up bandwidth before the plan cycle has ended and then seeing a myriad of responses of how to better manage that bandwidth. It is my opinion that those who reply with the solution of "switching your quality from HD to SD" are not understanding that we live in a day and an age where almost 100% of the folks watching video have made the switch to HD and 4k TV. So to say a solution is to throttle back video quality is an oxymoron statement. Why would we invest in high tech equipment, only to suggest not to use it to it's full capability. Seems that a better suggestion would be for the plan/system to meet the needs of the paid subscriber rather than the paid subscriber meeting the needs of the plan/system. Hopefully with Viasat 2 coming on line, these type of posts about burning through monthly bandwidth will be a thing of the past.

Again, only my opinion.
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Deb

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Posted 1 year ago

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Diana, Viasat Employee

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Hi Deb,  We do understand that new technology is available and customers would love to view their videos or movies in HD or higher.  We are certainly working on improving this with future satellite launches. But in the meantime, in order to make sure our customer have the data they need, we offer suggestion on how to conserve it.

All of technology is improving and we will be looking at new plans and speeds once the new ViaSat-2 satellite launches and is operational.
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Deb

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Diana,

Thank you for the reply. It is my hope that when the new bird is up and running, Exede will be able to offer more data and more reliable high speeds. Being a former Hughesnet subscriber, I was very disappointed when, after they had their new satellite functional, they only offered 50 anytime GBs and 50 after hours GBs as their best offering of new plans. With more and more folks wanting to cut the cord, they can only do that with plans offering very large amounts of monthly data allotment.