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We have a basic home network (PC, 1 laptop, a Kindle Fire and my cell phone occasionally) that uses our data. The PC is never used anymore for anything other than that's where the modem is. I am pretty much the only one in the house who even gets online, and I use my laptop for the majority of my online time, other than playing the occasional game on my Kindle. I only turn the Wi-fi on, on my phone when I need to use it. I do what I need to do and then turn it off. I am VERY diligent on when I do the majority of my downloading/uploading and watching videos/streaming etc. during the after midnight free time. If I know I am going to need to do something "live" during the day, I plan ahead to make sure I am not going to use much data.
In the almost 8 years we've had Wildblue and now Excede, I can't think of very many times we have even come close to going over the limit, until now. Nothing has changed in what we do online. The only thing that I can think of is our router is going bad, and I have purchased a new one that I will install when it gets here. I have to reboot the router many times during the day because it will just go down even when there is no weather issues.
I chatted earlier with a Tech and received the 5 free GB, I then went to do some other things off the computer for a couple of hours, came back and the usage had already jumped 2.2GB when I know for fact nobody was online at all. IN 2 HOURS!!
I am thoroughly frustrated and confused as to why the usage has jumped so much when I am so careful about keeping a check on it. I check the meter at least 1 or 2 times a day, if not more.
I would love some help with this matter as soon as possible.
ETA: In the time it took to write this post, and read my twitter feed briefly, the usage jumped to 18.1GB from 17.2GB. What is going on?!?!