I have had ViaSat installed since Feb. 13 and it has only been operational for 5 days.
Today a technician arrived and replaced the modem. – tested bad according to him.
Unfortunately, the gentlemen was a construction fellow and did not even know what an IP address was. Consequently, questions about operation were met with blank looks.
I have an SB2PLUS_V1_IDU modem, SatteliteID = ViaSAT-1, Beam number 324.
Modem was put into bridge mode.
Can get to the modem screen with a typical browser – 192.168.100.1
Windows Pro workstation that is absolutely isolated from main network, 4 foot cable connecting to Port 1 of the ViaSat modem.
When viewing the modem status I observe the Ethernet status showing literally hundreds per hour and thousands per day of packets being transmitted and sent. The corresponding byte count is quite spectacular.
Called technical support and unfortunately, they apparently have no way to use any packet sniffer approach to seeing what is transmitted/received. They further said that they should be able to see a device connected to the modem even though it was in Bridge mode but could see no device connected. They gave up and are now going to send another person on Monday to evaluate the.
Perfectly quiet system with one browser window watching the modem and traffic being sent/received. I can browse the Internet if I choose but my concern is this unwanted traffic running my meter.