I was sold a 17GB plan for $80/month with a free zone. When I logged in after my installation, it showed a Liberty 10 plan for $64.99/month (which is listed for $59.99 on the website). I also had my first bill charged automatically to my account even though I was told this was an option. I never signed a contract. I definitely would have noticed the discrepancy at that time. The contract shown on my account has no signature. The company I signed up with, Total Home Solution in Redmond, WA, said they would contact the salesperson and have him "fix it". That was Monday. Haven't heard from them. Sent three emails to Exede. They just sent back details on the plans available. Since I have no contract, I'm going to direct my bank to accept no more charges from them. Oh...and this was installed 5 days ago. What a scam!!!