Question about at-home/remote jobs?

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I have a work from home job that requires signing onto 2 VPNs at once that are software based: CiscoAnyConnect and Apple’s VPN. There’s at least 3 web browser based tools I use with the Cisco VPN and at least 3 web browser based tools and 3 software based for Apple’s VPN.

The job requires more than 10 meg down and 1.5 up speeds.

I was told for Exede to work the VPNs have to use a dynamic IP address instead of static. How can you actually tell the VPNs use dynamic IPs? My IT department really couldn’t answer my question.

I can get 12meg to 100meg unlimited data with Exede in the area of Florida where I need it.

Also, has anyone worked from home like this with Exede and had success in customer service jobs? Is latency a big issue?
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Brandon Fields

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Posted 1 year ago

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Bev, Champion

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Brandon, VPNs are hit and miss with Viasat. First due to latency of around 600 ms, sometimes as high as 800 ms. Second, speeds are not guaranteed and, there is no guaranteed minimum speed. While you should have the required speed most of the time, there may be times when your speed would fall below the VPN's required download speed.

If you need a persistent IP address, you may want to look into a Viasat Business account rather than a residential account. Business uses a persistent IP, meaning it only changes if you powercycle the modem or, release and renew your IP. Residential uses a dynamic ip address which changes more often.

My advice would be to find a local dealer and ask if you can use a Viasat system to connect to the VPNs in question and see if they work.
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Bob Lexus

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If your VPN is NOT IPSEC you are good to go
SSL is the other VPN category and will work just not as snappy as if you were not running thru a VPN.
I know if a number of VPN users using SSL VPNs just fine.
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Oliver

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I use an IPsec over TCP tunnel just fine, just needs a few changes on the VPN server side.
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BBwithdrawls

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this will not work for you , while exede works with a lot of vpns any vpn you use regardless hardware or software based your going to see a huge performance hit to the session , there are 2 things wrong with your scenario,  #1 assuming a 12 mbps plan will deliver 12 mbps, honestly and other people can chime in here that may be once a month at 0230 in the morning , you can see as low a  1mbps  most as the time, , # 2  when using a vpn you will see a 50-75% performance hit, I recently tested a vpn with vsat 2 , 25 mbps plan , without a vpn it was hitting 25mbps + most of the time, with a vpn , 3-4 mbps 
(Edited)
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Jim16

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"The job requires more than 10 meg down and 1.5 up speeds."

If you need that consistently, do not get satellite internet
Do not.
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VeteranSatUser, Champion

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Definitely do not. There is no way you are going to get a minimum of 10Mbps 7 x 24 on satellite internet.
(Edited)
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Brandon Fields

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Thanks for all the responses. So the 25 meg or greater speeds would not make a difference when it comes to speed?
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Ronald Stricklin

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After you go over the listed priority data the service will be garbage in peak hours. There is a possibility that your speeds will be garbage with priority data. The service is "upto" advertised speeds. That is upto 25 mbps or upto 50 mbps or etc. 1 mbps or even 128 kbps constitutes "upto" 50 mbps or etc.
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VeteranSatUser, Champion

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It woukd make a difference on the end end, but on the low end if you need a minimum of 10Mbps it will be lower than that.
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Bev, Champion

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The 25 Mbps vs 12 Mbps makes a difference when your beam is not congested and you have priority data remaining for the month. Out of priority data and/or during congested times you speed can and, will at times, drop below 12 Mbps and, even below 10 Mbps. A VPN is going to run at about half of your non VPN speed so, even at 12 Mbps, which is good for congested times (prime time 5 pm to 2 am or so) the VPN will see 6 Mbps. If that 10 Mbps or faster is an absolute, then satellite internet won't work for you.
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Brandon Fields

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Thanks Bev. I'm sort of new to satellite internet, so I have a lot of questions/concerns. Would you think  I would honestly probably have to have 50 meg or 100 meg to actually make up for the VPN connections, congested times and priority data to get above 10 meg to actually be able to work?
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VeteranSatUser, Champion

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There is no guarntee. Don't be focused on the high end speed. Again, higher speed does not equate to a higher bottom speed.

Using a VPN in itself will result in a slower speed on satellite (for technical reasons).

The only way you can kniw for sure is to run a test on a friend or local dealers connection. Even then, what might work at 1;00pm might not work at 8:00pm.

If you need an internet connection with stable speeds and low latency, satellite is not the answer.
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Bev, Champion

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The bottom line is, regardless of plan, Viasat cannot guarantee 10 Mbps or more 24/7. There will be times you will see speeds below 10 Mbps PERIOD. That largely depends on you having priority data and, congestion on your beam.

You'd need to work at off peak times. That's usually about 4-5 PM until about 2-3 AM but, it does vary depending on your beam. Holidays and weekends can sometimes be congested all day and night.

If you are on one of the very busy beams, I wouldn't go satellite but, on a less busy beam, there would be hours, possible randomly changing hours, where you wouldn't have the speed needed for the VPN, at best you'd have to adapt to that.

If you have a working service for your VPN, such as cellular or fiber, keep that. If it's metered and you want to take the load off that service, consider Viasat for personal internet and the other one for work.

I'd also check with Apple and Cisco and ask them if possible slower speeds at times and, latency of 600 to 800 ms is acceptable. Some VPNs or companies do not allow satellite due to latency.
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VeteranSatUser, Champion

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Well we are in sync with our answers Bev. Must be the blueberry moonshine!
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Bev, Champion

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Nah, it's the blackberry, just picked the first 5 gallons of the summer a couple days ago. :)
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VeteranSatUser, Champion

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Well... the blackberry is gone. On to the peach!
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Bev, Champion

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You get on that peach, I'll go find some muscadines :) I wonder if the GPS in the Toblerone modem could help me find them?  LOL.
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Andy Schack

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Brandon. When we have a customer inquire about getting Viasat for VPN use we will NOT install them until they bring their laptop to the store and test it out on my showroom system. 

Find a local dealer and try it out first.

BTW, if you end up needing a static IP, you can always go with a business Viasat acct, it's quite a bit more expensive than a residential acct but if you need it for your job, you have little choice. 

Andy