Problems with connectivity still

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Archived and Closed

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So this is still going on, can't reach tech support.  Modem needs to be constantly restarted, sometimes it works and with the money I pay I have a service that works 25% of the time.  I end up using all my mobile hotspot data because of this, can't even use the free zone.  Anyway somebody can contact me because it's impossible to contact someone over the phone.
Photo of Kiowa Ackley

Kiowa Ackley

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  • angry

Posted 6 years ago

  • 1
Photo of ExedeCrystal

ExedeCrystal

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Kiowa,
I'm sorry that you were unable to get in contact with our Technical Support team. The number for that department is 855-463-9333. Please send an email to exedelistens@viasat.com with your account information and I will look into what's going on with your connectivity. 
Thanks, ExedeCrystal

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