Problems with connectivity still

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem acknowledged. Email and Support number provided for assistance. No need of further response at current time.

So this is still going on, can't reach tech support.  Modem needs to be constantly restarted, sometimes it works and with the money I pay I have a service that works 25% of the time.  I end up using all my mobile hotspot data because of this, can't even use the free zone.  Anyway somebody can contact me because it's impossible to contact someone over the phone.
Photo of Kiowa Ackley

Kiowa Ackley

  • 2 Posts
  • 0 Reply Likes
  • angry

Posted 6 years ago

  • 1
Photo of ExedeCrystal


  • 196 Posts
  • 14 Reply Likes
I'm sorry that you were unable to get in contact with our Technical Support team. The number for that department is 855-463-9333. Please send an email to with your account information and I will look into what's going on with your connectivity. 
Thanks, ExedeCrystal

This conversation is no longer open for comments or replies.