I just recently got the """Unlimited""" Silver 25 plan. Happy with the service except no matter what settings I change on anything, Netflix,Hulu, Amazon ect. will NOT stay on a consistent resolution. It's constantly changing. Up and down, up and down. Netflix is the worst. Doesnt matter if i have one tv or multiple streaming. We stream quite a bit and I'm totally okay with having 480p. Hell yeah I'd choose 4k if it was truly unlimited but 480p is fine! Saves data. I've had a technician come back out because I did have a lose pole and my service was dropping from the wind. I also noticed and told the tech guy that my Cable Attenuation was right around 20dB. He ultimately said that it and everything was normal and within the "acceptable range". My cable length is 50 foot or under. Tech guy was a nice guy, knew what he was doin. Said he'd been doing it for 20 years. Have no complaints there. I just feel like something still isn't quite right. After the tech guy left, I put on some Netflix and it went to doing the same thing. Up and down, up and down. CONSTANTLY. Doesnt matter what time it is either. It's never streamed right once. So I called tech support and ended up talking with a guy from tier 2 tech support. He talked with me for a bit about the issue, collecting details. Said something definitely wasn't right. He put me on hold to call one of their engineers he said. He got back on and said they found something wrong within those new unlimited plans. He didn't say what for sure. He then told me he would call me back a few hours later to give me an update. He actually did call me back 3 or so hours later. Told me they hadn't got it fixed yet. He offered me 30 dollars credit on my bill for finding a problem. Told me he would email me when they got it fixed. Still haven't heard back. Feel like it may never be solved. Very frustrating for the price! I feel helpless! Please help me!