Our service sucks!! We are rural and have a rural 5th world country plan of 25 gb bandwidth and 5 mb download. This year we have frequently had to purchase extra bandwdth, which ain't cheap, and our speed has frequently dropped below 1 mb. This has happened much more during the last year. This low speed basically shuts us down any internet activity for us. We know exede has faster larger programs, but not in our area. We are not happy campers!!!!