price of plan

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  • Updated 2 years ago
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i had a 10 gig plan, i received an email saying i could upgrade to 25 gigs for an additional $15 i did that . now my bill is $30 higher. Why?
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Alfred Hartling

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Posted 2 years ago

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Stephen Rice, Champion

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I would call Exede to ask them about it.  In my area, the 25 gb plan costs $25 more than the 12 gb plan.
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Bev, Champion

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Alfred, if that is your first bill, there may be prorated charges. You can log in to myexede.net to view your bill or, call Customer Care at 855-463-9333.
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Brad, Viasat Employee

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most likely a prorated fee. We can quickly confirm for you.