Price gouging on extra data purchases?

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I have been signed for the Excede 25Gb per month data plan for $149.  This averages to $6 per Gb.  But buying ONE extra Gb costs $10.  Shouldn't buying more data LOWER the price per Gb.  Buying in quantity always lowers the price per unit... why is it the opposite here?  
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Jim McCoy

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Posted 8 months ago

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Old Labs

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Buying in quantity typically lowers the price of anything only if you buy it all up front... if you don't use it before expiry date, you lose it.

Have you checked for better plan availability in your service area recently?

Some attractive Exede changes have been made recently - but offhand at that price it appears you may be with the Exede 5 augmented beam area where your options may be limited until ViaSat-2 is placed into service.

Regardless, I'd check your account to see if there's a better plan in your area to upgrade to for less $$$. It happened for me when I'd given up hope for better plans.


 
(Edited)
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Jim McCoy

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Thanks but it seems like my 25Gb/mo is the most offered.  I don't know what I've been doing differently to go over this limit in a month.  Have had it over a year and only the last 3 months I have gone over. 
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Jim McCoy

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Thanks.  Right now, 25Gb/month is the most that can be ordered until you go over and buy more... or accept slow speeds until the month ends.


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VeteranSatUser, Champion

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Jim has to be on an augmented beam.. we on Viasat-1 complain about speeds. Poor Jim isn't even on the satellite that has been around for years.

Viasat-2 will make a difference for him, but has to wait a little while longer.
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Mr.Anderson

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go to change my plan and screenshot what you see
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Jim McCoy

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Mr.Anderson

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Ouch.  You wouldn't happen to be a time traveler stuck in the past, would you?

May the viasat-2 satellite bring you faster and less costly internet service
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Ron D Stricklin

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on the 25 mbps it's not being priced on the amount of Data but the specific speed of 25mbps and the 480p video
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Jim McCoy

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That's not how I read it.  All the plans are 5mbps.  See above.


(Edited)
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VeteranSatUser, Champion

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Yep. You are in an area with augmented beams on the old satellite. Viasat-2 wil have to be in operation before you get more plan options.
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Old Labs

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From the above screen capture, Jim is in one of the Exede 5 augmented beam coverage area's - the older Wildblue-1 satellite that's limited to 5 Mbps. Ceratinly a step up from Wildblue service but anitquated for those of us on ViaSat-1.

It does appear that the only changes to him are the Video Data Extender option which may save him some data.

Unfortunately, I think he's going to have to wait until ViaSat-2 is placed into service to see any significant relief - hopefully the Exede 5 augmented areas will have first crack at upgrading - it would only be fair considering how long they've had to endure.

Some reports elsewhere suggest speeds have improved overall on the augmented beams  - but suspect that may be due to customer attrition rates - they'd been waiting a long time and suspect many mave have jumped to HughesNet when their new bird was running..
(Edited)
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Jim McCoy

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So when can I expect to get service from that new bird?  Has it been launched yet?  For my purposes, I have no issue about my current speed.  It's the 25Gb data allowance running out before the end of the month.  I had this for a couple of years before I even knew there was a limit!  Don't know what I'm doing differently.  I don't download whole movies, etc.

 Thanks.


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Old Labs

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Jim,

Yes it launched in June. It's currently still in it's transfer orbit destined for it's final orbital position in November. After that, some testing and latest word is being put into service in early 2018. But it will cover most if not all of the augmented beam areas.

FWIW, if you are getting better speeds due to attrition or other factors, it may be time to look at some data conservation measures - while your patterns may not have varied web sites are consuming more and more data. Would need to know something about your environment before any specific recommendations. For example, router brand/model, devices, operating system(s), browser(s), etc.

Usually some tweaks can be made to help stay within the limit that may tide you over until the new bird is in service.
(Edited)