PRAISE (maybe) and 2 questions

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  • Praise
  • Updated 10 months ago
1. Would you consider it normal to take 45 min to UPload a 172GB video to YouTube?

2. The big problem is that I cannot do anything else while uploading, which I didn't think was affected by uploads. I cannot open any websites while uploading and even get errors when trying to something simple like sending an e-mail, which is easier to understand, since they are both uploads...

Best regards,

Ben

P.S. Things seem to be going good as the other night I has ZERO buffering while watching YouTube while my wife was in the other room, doing the same thing, unbeknownst to me. It used to buffer all the time watching from just one place!

I look forward to even better things!
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Ben Jumper

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Posted 10 months ago

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steve heller

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A 172 GB video? Wow, that must be 20 hours of 4k!
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Jim16

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I would think it VERY normal to take 45 minutes to upload that huge amount of data.  In fact I would say that seems pretty fast to me.  Are you sure you mean 172 GIGS!?
(Edited)
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VeteranSatUser, Champion

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Can't be 172GB's.  You couldn't upload that much in that short of time on many internet providers today (if any), let alone satellite. 
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bbminis

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No....not normal and typical for this provider. If you have ANY other options for providers in your area, SWITCH providers. Viasats promises are empty and they have never delivered adequate service,
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Jim16

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If you are having problems bbminis,  you need to let us know what is going on.  No one here can help if all you do is spam all the posts.  Let the community here help or please go away.
(Edited)
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bbminis

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I have but as you can see, no solutions
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Jim16

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You have what?  All you have posted is you don't like Viasat.  This forum is for customers to help other customers.  Post what issues you are having and you may be surprised at the help you will get.
This forum is also monitored by Viasat Corporate and they can and will help with your issues, if you really have issues.
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bbminis

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I have attempted to get resolution with NO success, so I will use every opportunity to communicate my experience and hope it saves someone else from experiencing the same or maybe encourages others to seek OTHER providers.
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Jim16

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Fine.  I have tried to tell you that this forum has helped other people with problems when they couldn't get help through the other Viasat channels.  All you want to do is cry, so have fun.
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J&J

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Easy now Jim16, bbminis was traumatized at age 3 when the peas were touching the meat and never got over it.  Ever since then, only wants to cry and is still looking for whoever was responsible for that outrage, takes it out on just about anybody.  Today, it's Viasat.
 

 
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bbminis

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Really? Fix the probem which IS Viasat.
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J&J

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the probem
I have looked at every one of the threads you have posted in and have not seen what your problem is, leaving the problem to be YOU.

Your unfounded remarks to others in the numerous threads you appeared in are totally void of any merit making them slanderous.  Many companies take exception to people visiting their forum simply to be slanderous and do something legal about it.
 
Your claim "Fix the probem which IS Viasat" makes an identification of the problem to be the existence of Viasat et al, and the methods they employ to operate their business.  If the problem is Viasat as an entity, you must communicate to them what your problem or dispute consist of for them to give you any consideration, otherwise, you should refrain from speaking anything at all about them in public.
 

 
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Stephen Rice, Champion

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Something is wrong with your equipment.  Send an email to viasatlistens@viasat.com if you would like to get this resolved.

I also suggest that you sign up for Easy Care to avoid any costly charges if they have to send a tech out.  It sounds like your dish is receiving too much signal.    
(Edited)
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Ben Jumper

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My mistake. I mistakenly wrote 172 GB, when it should have been MB!
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Jim16

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That makes all the difference! 
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Ben Jumper

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WOW! This subject really went off the rails! My  big problem is that I cannot do anything else while uploading, which I didn't think was affected by uploads. I cannot open any websites while uploading and even get errors when trying to something simple like sending an e-mail, which is easier to understand, since they are both uploads...
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Stephen Rice, Champion

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Something is wrong with your equipment. Send an email to viasatlistens@viasat.com if you would like to get this resolved.

I also suggest that you sign up for Easy Care to avoid any costly charges if they have to send a tech out. It sounds like your dish is receiving too much signal.
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Ben Jumper

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I did send them an e-mail about that but they did not respond to that issue at all.
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Old Labs (VS1-329-L12FZ)

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172 MB would be normal - 172 GB would be abnormal but I wouldn't be complaining ;)

It's theoretically possible that you're saturating your uplink to the extent that receipt of packets on the downlink cannot be ACKknowledged - there are two-way protocols involved with data packets being exchanged - with the empahsis here on theoretical as in anything's possible.

I'd check for something amiss in your QoS settings at the router level or possibly even the computer's network adapter level (or simply disable QoS to see if the symptom goes away  - there has been some past speculation that it conflicts with Viasat's web acceleration and its own QoS-like handling).

Going off the rails is pretty common around here -  daily trainwrecks.
(Edited)
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Ben Jumper

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How do I change the  QoS (Quality of Service) settings?
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Old Labs (VS1-329-L12FZ)

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On a router, it would be within the router's administrative utilities if supported - not all routers have QoS functionality and the user interface varies.

But looking at your numbers 172MB over 45 minutes would simply be a .5 Mbps throughput rate - double check against your upload speed test(s) to determine whether you've go sufficient upload bandwidth to handle it. 

 
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wm4bama, Champion

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My experience with QOS options on my router was to disable it totally, else speed was slowed for both download and upload..satellite internet, with its inherent ~600ms delay (latency) seems to fool the QOS logic in the router and that slows overall speeds...QOS seems to work well with DSL or Cable systems..