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  • Praise
  • Updated 5 years ago
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We recently upgraded from WildBlue to Exede. The installation of new equipment was problematic, primarily due to the inexperienced installer who first was sent out to set it up. I received a lot of help from this forum during that time, which was great. The dealer finally got it taken care of for us. He (dealer) did fulfill his responsibility though, even though it was no picnic for him either, and all has worked out well in the end.

I have experienced very good speeds, most often better than advertised, and consistently reliable service ever since the new dish and modem were properly set up a few weeks ago. Thanks Exede, and thanks to Exede Kimberly, Ray Jackson, Old Labs, A. Everett Neuman, JEP, and others on this forum for readily dispensing lots of timely info and insight which, eventually, led to a few difficult problems being resolved.

We are now happy Exede Internet customers here in the high desert of Nevada! 8)
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  • Very happy with Exede Internet Connection and Exede Listens

Posted 5 years ago

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Photo of J&J


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Since this is a praise thread I just have to chime in here myself.

I subscribed to Exede with my eyes open.  This service has been exactly as described.  I have Exede voice also and it performs as described, including the 780ms delay which is no problem for anyone using common conversational courtesy.  The local dealer had me up and running in about 15 minutes flat (because I had the 2" mount already to go when he got here).  I have no "buyers remorse" because I learned and understood exactly what it was I was getting into.  I live in the mountains south of San Jose California and this is the best Internet I could hope to get and I'm thrilled to have it because it works exactly as advertised.
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Exede Kimberly

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Thanks for "chiming in" Craig! (:

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