Possible New Customer with satellite question

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  • Updated 7 months ago
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Hello folks,
  Was considering switching from hughesnet to Exede. But first, is there a way to find out which satellite/beam I'd be on to see if there are any issues. No use in jumping the fence if the grass isn't any greener to be honest. And help would be much appreciated. Thanks!
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Terry

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Posted 7 months ago

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Judge and Jury

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You asked a question and now it's been an hour, nobody's talking, so I will.

OK, here's the deal.  Right now Exede, a service of ViaSat, is operating on the ViaSat-1 satellite.  It has 72 fixed beams and it is operating at near full capacity right now.  If you subscribe now, you will be serviced by one of those beams, the exact one depends on your location.  Some of the beams are operating at fulfilled capacity at all times, so speeds can be 'below rated' most of the day.  Some beams are operating at below capacity except during the busiest part of the day so speeds there can be 'at rated' most of the time.

ViaSat has built and launched a new high capacity satellite (ViaSat-2) that will become operational in February.  That satellite has the capacity to deliver consistently 'at rated'  speeds to all customers.  It has no traditional beams, rather a giant footprint antenna and directable spot beams for dedicated data intensive events such as the Olympics where a specific concentration of power is need.

If you switch to Exede now, you should expect your data speed to fluctuate by the times of the day.  You may not notice your maximum speed is reduced depending on your Internet activities during those times.  The ViaSat-2 satellite will relieve the congestion now seen on ViaSat-1.  The speeds you will experience after ViaSat-2 becomes operational will be steadily 'at rated' or above for the plan you subscribe to.

To learn more about the conditions presently being experience by others, post your location, no closer than your local postal zip code. Perhaps someone from that general area will respond.

I do not believe you will have any lasting regrets for subscribing to Exede.
 


 
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VeteranSatUser, Champion

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You might want to wait a few more months before the new satellite comes online. A lot of what we know and understand about Exede will change then.
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Bradley

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Hughesnet has partnered with OneWeb. While Exede is the better company right now, keep an eye on these low orbit constellation companies. In less than two years, satellite internet is likely to be enviable to a lot of terrestrial companies. In the next two years, Exede is the winner.
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Bev, Champion

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Terry, here is the Viasat 1 beam map: http://www.wildbluetools.com/content/dealer/capacity/images/exede-beam-map560.png

I would make the switch now, even knowing you will be on Viasat 1. When Viasat 2 comes online, that's going to take some of the load off of VS 1 in the first few months so, you may not need to be on VS 2 at all. many of the new plans will be offered on both satellites.

Beyond that, Viasat 3 is projected for 2020, that array is already being built. All new technology, outstripping anything Hughesnet can offer by a good 10 years. You want a company that keeps launching more dinosaur satellites or, you want one designing, building and, launching new, more advanced satellites?

Check out the blog on the satellites: https://www.exede.com/blog/viasat-2-satellite-numbers/
https://www.exede.com/blog/status-update-viasat-2-newest-satellite/
https://www.viasat.com/news/going-global
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Brad, Viasat Employee

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Terry you can also email us at exedelistens@viasat.com and we can probably answer any questions you may have about the service
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Terry

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Thanks Brad. I've just finished reading the links about ViaSat-2.  I'm thinking if I join now, there might be a possibility of having to switch to the new satellite. I'm not sure yet. My zip is 38468. I bridge the TN 236 Sat and an AL Sat 334. So it's a close call as to which beam I'm on. But I'll email my questions to be safe. Thank you for the help!
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Michael McDowell

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I'm in zip 38485, midway between Waynesboro and Colinwood.  I'm on beam 334.  Just did a speed test, getting 18 Mbps down 2 Mbps up.  Liberty 25 plan.
(Edited)
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Terry

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That's nice Michael. I get an average 27mbps and .25mbps upload with Hughes. BUT, the download speed has issues. It's not steady and it is still difficult to watch a yo utube video. Kinda sucks. Thanks for the info.
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Diana, Viasat Employee

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Thank you members and champions.  Your opinions are feedback are invaluable and helpful to everyone.
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VeteranSatUser, Champion

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I am pessimistic about this whole low orbit satellite idea. It sounds great, but satellite internet as a whole is a niche market. To invest in all these low orbit satellite will takes lot of capital and just not sure how much demand there is for it. Between Hughesnet and Viasat there are what? 2 million subscribers? That is not a lot in the grand scheme of things.
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Bradley

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When they offer 1 Gbps speeds and dsl and cable haven’t upgraded their infrastructure to do the same, the demand will be there.
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VeteranSatUser, Champion

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Perhaps. But I wouldn't risk investing my money In that technology at this time.
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Steve Frederick, Champion

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Terry, here is another Exede beam map which might give you a better idea of the beam that currently serves your area. https://www.northlc.com/_images/beam_priority_map.png
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Terry

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Thanks a bunch for all the great responses. Looks like I'd be in the 334/326 beam area. Southern central TN. Looks like the TN beam, 326, would be loaded down a bit more since the AL beam, 334, have several more in the area that could spread out usage. But I'll email who Brad suggested and double check. 
   I do like the fact that Excede is willing to continuously to keep it's customers bathed in newer technology. And I'm willing to pay for better service. Thanks again. I'll keep you all updated if I make the move. 
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VeteranSatUser, Champion

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Keep in mind Terry that map is for Viasat-1. There will be a different map with Viasat-2. Also, with Viasat-1 you will basically be getting the same technology you have with Hughesnet today. Viasat-2 is going to be completely revolutionary and on a whole new technological platform. Think of it as Viasat-1 and Hugesnet are an iPhone 4, Viasat-2 will be an iPhone 10. I know people say you might be fine with Viasat-1, but which iPhone would you want :).
(Edited)
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Bev, Champion

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Alex, you should write more Exede fanfiction, you're good. :)
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Bradley

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Yea. Maybe some short stories. Make it a self-help section. Exede Brian shows you how to check your data usage when you support his fundraising....
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Judge and Jury

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I wish Alex would tell us more about the time it became obvious that ViaSat-2 was on a collision course with it's space neighbor and Mark Dankberg was there screaming,  "NO NO NO, hard left, hard left!"
 
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Bev, Champion

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Or maybe about that time Brian went totally crazy in the office when someone accidentally left the Secret Sauce where he could reach it and, he drank the whole 5 gallon barrel of it. :P
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Matt B, Viasat Employee

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*pulls out the popcorn*

Let's hear some more!!
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Terry

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I'm in the wrong business. You all are having way to much fun. I'm jealous. But holy smokes, I'm loving this.