Poor service

  • 3
  • Problem
  • Updated 2 months ago
Slow speed
Photo of Alan

Alan

  • 17 Posts
  • 2 Reply Likes
  • angry . Being ripped off. Contacting the Better Business Bureau. My take to court.

Posted 8 months ago

  • 3
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 5133 Posts
  • 3175 Reply Likes

Good luck with that!
Photo of Stephen Rice

Stephen Rice, Champion

  • 2724 Posts
  • 1423 Reply Likes
What plan are you on and how much data have you used for the month?
Photo of Stan N Dorothy

Stan N Dorothy

  • 14 Posts
  • 9 Reply Likes
Viasat dont give a rats a** a they want is hour money and hiur lock in for 24 months
(Edited)
Photo of Jim16

Jim16

  • 2453 Posts
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Photo of Dio Brando

Dio Brando

  • 84 Posts
  • 28 Reply Likes
did you read the customer agreement before you signed your 2 year contract?
did you research viasat or their rival service providers?
did you come on the forum prior to having the service installed to see what others say about it?
did you fully review your plan? As most state it's a 12 down 3 up "average" depending on how many people are using the service
.

If you said no to any of the above, good luck with your court case.
Photo of skipbo2015

skipbo2015

  • 36 Posts
  • 9 Reply Likes
All the court will say is:  let me see your contract and you're done.