Poor installation service in Southeast Missouri

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
I cancelled my install since your technician could not meet the timeframe agreed upon. Your company has failed to meet its obligations and tried to say they had a longer time listed . Poor service!
Photo of Dena Dave Burk

Dena Dave Burk

  • 1 Post
  • 0 Reply Likes
  • Mad

Posted 3 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2244 Posts
  • 424 Reply Likes
Hi Dena,  I'm so sorry you had this experience. We value our customers and we are committed to provide great customer service. We schedule appointments with a 3 hour window. What was the timeframe for you? Please send an email with your contact information to exedelistens@viasat.com. Thanks