Archived and Closed
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For the past two weeks I have been trying to gain access to my email account. I have only been with Exede slightly over a month and now I have a disabled email account because I "violated Google's terms of service". The account was new with perhaps 5 messages and none that violated anything. I have communicated by phone and email, the phone conversation was useless and all the person did was to change my password and I have two unanswered emails despite the fact that I was assured that I would receive an answer "within 24 hours". I can put up with the low data usage, but I can't put up with paying for something I'm not getting at all and being blamed for something I didn't do.