Trouble updating credit card info

  • 2
  • Problem
  • Updated 4 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I AM FED UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have had to go on your website and try to change my payment information every month since I have signed up for Exede Internet. Again today, I am unable to pay my bill because the old credit card is listed and it won't allow me to update it. I even tried to enter my bank account information. This is the only company I deal with monthly that has this problem. PLEASE delete my account and reestablish it if there is a glitch in the way my current account was set up!!!
Photo of Diann Shaffer

Diann Shaffer

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 2
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Diann, thanks for reaching out and bringing this to our attention. We definitely understand your billing concerns and want to get this resolved as soon as possible for you. Please send your account and contact info to Thank you 

This conversation is no longer open for comments or replies.