Billing credit? | Viasat Internet Community

I want a credit for the loss of my internet connection. I have been without an internet connection starting June 3 until now. Exede failed to keep a service appointment for June 6 and did not restore internet service until now. The customer service I received in trying to get a tech service appointment was very poor. The problem was with Exede hardware.

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George Maurer

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Posted 2 years ago

2 years ago

Exede Lindsey

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Hello George, I'd like to apologize for the loss of connectivity you’ve experienced and the reschedule of your service call. I can understand the frustration with having no service. I would be more than happy to assist with your request, please send us your account and contact info to exedelistens@viasat.com. Thank you!

(Edited)

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