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Do anyone know of any legal advisory I can get in contact with. I’ve had Viasat since April of 2019. In the beginning, the service was okay. We originally had the 25GB plan because we only have 1 device we use the internet for. From April of 2019 until December of 2019 we never went over and also had remaining GBs by the end of the Cycle. The billing month of January Our internet stopped working, they claimed we went over. I was hesitant and called because we only have 1 device, there’s only two of us and we both work full time. I eventually ordered extra GB even though I knew that couldn’t be right. I now had 37GBs for the month of February. Our billing cycle started over January 28th and now they are saying we went over our Gb on the 5th of February. We’ve also had a lot of bad weather in Arkansas so the internet has not been working on every one of those days. Nothing has changed on our part and we still only have 1 device connected. The representative went around in circles the entire call and I requested to speak to a supervisor and was denied 3 times. I really need insight on what I can do or who I need to speak with on this problem because I refuse to keep paying for GBs that I know we’re not using.