We were on the freedom plan for quite a while. the unlimited
plans came out early this year and we chose to switch because it was
advertising the same data limit of 150GB for what appeared to be a lower cost. Almost
immediately after switching Viasat dropped the data cap down to 60GB and then told us that because we sent the old router back as directed we could not switch back. The plan says “unlimited” and “may slow down speeds if you go over” but in reality if you go over it becomes almost unusable. When we called to try and get some kind of solution figured out we were essentially told that the fine print says “we can change whatever we want whenever we want” and cutting your priority data by more than half doesn’t mean we violated our price lock guarantees. They could take you down to 500KB a month without dropping the price and say the same thing. 150GB was sometimes not enough for the month. This feels like a huge betrayal and it does not look like there is any resolution in the foreseeable future.
As a side note the new modems with the built in wifi do not function well. The older modem with a normal wifi router plugged into it seemed to function better.