I just called support about 15 minutes ago and I have never had a person that was so rude and impossible to talk to as this woman. Everything I told her I did as far as resetting my modem, router, and computer was wrong according to her.
Now mind you I have been with this company for three plus years. I have done a lot of resets etc. So I know what I am talking about when it come to doing it in the right order. She pissed me off so bad I hung the dam phone up. I fully intend to call Hughes Net monday. I pay $120.00 a month for my service, and with that service there should be a bit of respect.
And at least listen to what I have to say without interrupting me every time I go to say what I have done to solve the problem. I need someone from Exede to call me before monday or I will leave and go to someone else.
Now mind you I have been with this company for three plus years. I have done a lot of resets etc. So I know what I am talking about when it come to doing it in the right order. She pissed me off so bad I hung the dam phone up. I fully intend to call Hughes Net monday. I pay $120.00 a month for my service, and with that service there should be a bit of respect.
And at least listen to what I have to say without interrupting me every time I go to say what I have done to solve the problem. I need someone from Exede to call me before monday or I will leave and go to someone else.
Dave