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I was promised 5 extra gb per month for 6 months on 2/23 and have now been charged (5) 9.99 fee for extra gb's and was charged a $95 service fee that i was told I would not be for poor connection. I called today and they refunded the 9.99 fees (7-14days!!!!) but are only willing to credit half of the service fee!!! I said its unacceptable and if the full amount is not refunded I will term service today. They are waiting now for a yay or nay which could take 72hrs. Total BS!! and the fact their willing to lose a customer of over 2 years over there mistake and $47.50!!!