phone problem

  • 1
  • Problem
  • Updated 3 years ago
I cannot send or receive calls, there is no ringtone, can you help me?
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ruth batenburg

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Posted 3 years ago

  • 1
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Brad, Viasat Employee

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Hello Ruth. This might be tricky to troubleshoot without getting your personal information (please don't reply with it as this is a public forum). If you email us at we can look at this for you. However due to this being a phone and no dial tone you'll probably want to call us at 855-463-9333 for a quicker fix with our phone support team since the email could take up to 24 hours to reply.