People complain about cable,cell, DSL, satellite. People complain about everything. If your having issues, let us know what is going on. This forum is set up to try and help, if you want. If you just want to vent, then you have just vented.
After speaking to a lawyer about the ViaSat/Exede contract clearly says "UP TO" your data speed/limit plan, so if your plan is 25Mbps of speed and Exede is supplying you 0.01Mbps of download speed they're NOT in breach of contract.