writing this for my mom , she dosnt have a facebook she is an exede costomer & has given me permission to discus her account. today is my billing due date , the data usage reset to 0.0 gigs used, but the bill says $0.00. yesterday i got a message saying i was suspended for past due bill, it was not due yet. you fixed the internet but not my phone. it still says disabled message 8. trying to pay my bill today but cant call any numbers and it still says 0 dollars. your technician cut my phone line so cant use a regular phone ever again. im 77 years old and its mothersday. i need to use the phone and want to pay my exede internet bill.this will be my second payment.