Pay service in advance

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I am happy with my service (exede12 - 10GB). I have had service for about 2 years. Would like to know if I can pay a year in advance for my service?  Thanks! 
Photo of SirWayne

SirWayne

  • 8 Posts
  • 6 Reply Likes
  • happy

Posted 3 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello SirWayne,

Glad to hear you’re enjoying your Exede services!! Yes, you certainly have the option to make a year in advance payment online, or you can give us a call at 866.945.3258 and we can get this taken care of for you.  
(Edited)
Photo of emory griffis

emory griffis

  • 3 Posts
  • 3 Reply Likes
If this were my money, I would keep it in the bank. I have great service with Exede and have never had an issue with the technical side. However, the company insists on billing me on an incorrect date, and occasionally their online payment system malfunction's. I have never phoned or had an online chat that wasn't with their newest and yet to be trained employee. Every conversation thus far has been an exercise in futility: one employee will promise this or that and it never comes to pass, or the employee is unprepared to solve any issue and hardly seem to know their own name. I rode the short bus to school and I know where everyone of my fellow rider's are working: Exede. But back to the question at hand: my advice would be to auto-pay on a monthly basis and avoid the possibility of losing eleven future payments.
Photo of Ann Ketchum Kuehnel

Ann Ketchum Kuehnel

  • 22 Posts
  • 3 Reply Likes
You're right. The trainees answer the phone.
Photo of SirWayne

SirWayne

  • 8 Posts
  • 6 Reply Likes
Thanks to both of you for your replies. I have no reason not to trust Exede but I also believe in Murphy's Law. I will take your advice (emory griffis) and will have a seperate bank account just for my Exede account to draw monthly from.  Thanks Again to you.

This conversation is no longer open for comments or replies.