I forgot my password and am trying to reset a new password. I type in my email address and then the letters/numbers that I need to verify who I am and I know I am entering them correctly but it won't take it
I found out today that I was typing in my whole Wildblue e-mail address on my.exede when I should have only been typing in the first part (without the @_____). Maybe that's what's happening to you. I was wanting to lok at my data usage.