Password reset

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  • Question
  • Updated 3 years ago
I forgot my password and am trying to reset a new password. I type in my email address and then the letters/numbers that I need to verify who I am and I know I am entering them correctly but it won't take it
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Sybil Thornberry

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  • frustrated

Posted 3 years ago

  • 1
Photo of Jerry Montgomery

Jerry Montgomery

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I found out today that I was typing in my whole Wildblue e-mail address on my.exede when I should have only been typing in the first part (without the @_____).  Maybe that's what's happening to you.  I was wanting to lok at my data usage.
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Knight Rider

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If you're still having trouble you can call customer care at 1-855-463-9333 and they can help you.