Password change without warning

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  • Question
  • Updated 3 years ago
  • Answered
Why is my user name and or password rarely recognized by the login page... I have to jump through the lost password hoops repeatedly. This is an immense waste of my time
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Randolph Beebe

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Posted 3 years ago

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Bev, Champion

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Randolph, I'm sorry log in is giving you fits. Exede is aware of the issue and, trying to fix it-  it's proving to be a bear to track down and fix since not everyone is affected. 

Often reloading the page, and/or clearing your browser and trying again helps, sometimes not. It is an internal issue and they are tying to resolve it. All we can do is be patient.
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Brad, Viasat Employee

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