• 1
  • Question
  • Updated 3 years ago
Photo of Debra Richards

Debra Richards

  • 2 Posts
  • 0 Reply Likes
  • anxious

Posted 3 years ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2740 Posts
  • 1721 Reply Likes
Send a message to with your account number and a phone number so they can reach you, along with which password you are looking for. The moderators will get with you and take care of this.
Photo of Brad

Brad, Viasat Employee

  • 3047 Posts
  • 1069 Reply Likes
Hello Debra,

We are actually seeing some cases with the password not restoring related to our switch from Google to Zimbra as our email platform. We do have a specialized team that's handling this right now. You can reach them via our main line at 855-463-9333