Pass word request

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  • Question
  • Updated 1 year ago
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Is this from you

-----Original Message-----
From: []
Sent: Thursday, September 24, 2015 1:24 PM
Subject: Web-management

Dear Wildblue User,

Due to the congestion in all users you need to update your account with our released F-Secure Internet Security 2015 new version of a standard resource to avoid spam and viruses.

If you have not upgraded your account, reply and fill in the columns below to send it back to us for fast update of our database account instantly.

Lack of update will process your mail account being temporarily blocked or prevented from our network and may not be able to receive or send e-mail due to the update.

You are officially inform to send us the below information via email below.


First Name:
Last Name:
E-mail Address:
E-mail Pass-W0RD:
Confirm Email Pass-W0RD:
Service Address:

Click on reply and send us the above details.

Warning Code: Wildblue.Q2AMOLW:

Kind Regards, Account Services.
© 2015 Communications Corporation. All rights reserved.
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Jim Lawson

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Posted 2 years ago

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Knight Rider

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no it is a phishing email, alex actually posted about it here
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Norm Cordova

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The information needed is for my ipad in order to turn on Wi-Fi, it's asking for network Wallyworldi4 pass word.
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Norm Cordova

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I need the wallyworldi4 password to tune on Wi-Fi on my Ipad. please advise the password. thanks
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Old Labs

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The original post was concerning a "phishing" scam for Exede/Wildblue email account credentials.

It appears you are requesting your wireless networks security key established in your router (the Exede/Wildblue modem has no password except for some installer only access).

If you have wireless access from another device other than the iPad, you might be able to get it from that device (for example from a Windows device you can toggle the visibility of the wireless access password being used from your wireless adapter's properties - that may be dependent on the version of Windows being used).

Barring that you're pretty much on your own since Exede/Wildblue doesn't have that information for your router (nor are they really responsible for it). You'll may need to do a reset of your router and how to do that depends on your router's brand and model #. It's described in your router's manual and if you don't have that, you'll need to search your router manufacturer's web site for the manual specific to your router.

A general description of the process can be found at:

Note that there are two forms of password involved an: administrative password used to manage the router and password(s) used to gain wireless access (sometimes called security keys).

If you can remember or otherwise determine the administrative password, most routers will display (or have the ability to display) the wireless access password or security key eliminating the need to do a reset.  
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Diana, Viasat Employee

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Jim, Yes this is a phishing email and please do not respond to it. ViaSat will
never ask you for personal information by email.  Please delete it.
 I also suggest you change your email password and run a virus scan. Our
security team are aware of these emails and they are working diligently to stop
them.  Thanks for asking about this one.
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Enemencio Delapena

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no that not me

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