Packet loss, slow speeds.

  • 2
  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)
I've been experiencing packet loss, slow speeds, and corrupted uploads since yesterday. Internet is basically worthless, 5 minute pages loads (if they load at all). Took me 9 hours and several tries just to download a 450mb file.

I'm on the exede12 - 15 GB plan, not over my bandwidth limit.
Gateway RNO
Service Area 321

Current speed test says 0.24mbps download speed and 1.36mbps upload spead.
Photo of Goatreich Sturmkaiser

Goatreich Sturmkaiser

  • 12 Posts
  • 2 Reply Likes

Posted 1 year ago

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Exede Lindsey

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Hello Goatreich,

I’m sorry you’re experiencing slow speeds, please send us your account and contact info to I will see if I help clear your packet loss values.