P-Tria moisture problem

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  • Problem
  • Updated 8 months ago
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Did a service call today for a customer who I installed a VS2 system for about 45 days ago. No signal. Drove out there and found that moisture had somehow gotten into the p-tria. You could easily see the condensation build up on the lens. 

The symptoms were that the speeds started getting slow and the customer found they had to reboot every so often. We've been having  a LOT of bad weather this summer so the customer just figured it was bad weather to their southeast. Finally just went out. 

If you all of a sudden find you can't get online ever after a reboot, you might want to inspect the lens of your tria...this goes for ALL tria types. Do NOT put yourself at risk by climbing on a roof or up a ladder if you aren't used to it and can do so without causing yourself harm. There, that should be enough of a disclaimer.

Here's a pic of what it looks like when this happens. 

Photo of Andy Schack

Andy Schack

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Posted 1 year ago

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