• 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
I called about a overcharge on a bill for the month of September and talked on the phone about it she said she would deduct the 30.00 overcharge to the month of October, however she did not do it and I was charged the full amount. The fact of the matter I am still owed 30.00, so please take care of this.
Photo of Ruth Green

Ruth Green

  • 1 Post
  • 0 Reply Likes
  • Dissapointed

Posted 5 years ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3268 Posts
  • 2105 Reply Likes
Ruth, send an email to exedelistens@viasat.com. One of the moderators will take care of you promptly. Be sure to include your account number or the phone number associated with your account, along with the fact that you were overcharged.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Ruth, I am truly sorry to hear your overcharge credit was not applied to your monthly bill as it should have been. Please send me your account and contact info to exedelistens@viasat.com, I would be glad to take care of this for you.