Overcharge

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  • Question
  • Updated 5 months ago
  • Acknowledged
  • (Edited)
I was supposed to receive a credit of $29.30 I was charged $91.65 when it was supposed to have been $62.35 I have yet to receive the refund of the $29.30 as I was promised. When will this credit go through?Thanks,Tammy Wittman 
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Tammy Wittman

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Posted 5 months ago

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Matt B, Viasat Employee

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Tammy,

This is a public forum.  In the future, please refrain from posting personal details.  For direct assistance, you can call Customer Care at 855-463-9333, or email us at ViasatListens@viasat.com.  When emailing us, please do include your account information, and a detailed description of your issue.